Welcome to Sun Sway Swimwear! These Terms and Conditions outline the rules and regulations for using our website and purchasing our beachwear products. By accessing this website and placing an order, you agree to be bound by these terms. Please read them carefully.
1. Website Use and Intellectual Property
1.1 Acceptance of Terms
By accessing and using sunswayswimwear.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our website.
1.2 Intellectual Property Rights
All content on this website, including text, graphics, logos, images, and product designs, is the property of Sun Sway Swimwear and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
2. Product Information
2.1 Product Descriptions
We strive for accuracy in describing our swimwear collections (including bikini sets, one-pieces, tankinis, cover-ups, and beach dresses). However, slight variations in color or design may occur due to monitor settings. If you receive a product that significantly differs from its description, please contact us immediately.
2.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.
3. Orders and Payments
3.1 Order Process
When you place an order, you will receive an order confirmation email. This constitutes our acceptance of your order. We typically process orders within 1-2 business days (excluding weekends and holidays).
3.2 Pricing and Payment
All prices are in USD. We accept Visa, MasterCard, JCB, and PayPal. You agree to pay all charges incurred under your account, including applicable taxes. We reserve the right to refuse or cancel any orders with pricing errors, even after acceptance.
3.3 Shipping Information
We ship worldwide except to certain Asian countries and remote locations. Shipping options include:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
- Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after dispatch
Delivery times may vary during peak seasons or due to customs processing. You are responsible for any customs fees or import duties in your country.
4. Returns and Exchanges
4.1 Return Policy
We accept returns within 15 days of delivery for most items in new, unworn condition with original tags attached. Eligible items include:
- Bikini sets and separates (tops & bottoms)
- One-piece swimsuits (all styles)
- Tankinis and swimdresses
- Cover-ups and beach dresses
- Boardshorts and briefs
4.2 Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Swimwear that has been worn, tried on without protective underwear, or shows signs of use
- Items without original tags attached
- Final sale items (clearly marked at purchase)
4.3 Return Process
To initiate a return:
- Email us at [email protected] within 15 days of receiving your order
- Package items with all original packaging and tags (place swimwear in a sealed plastic bag)
- Ship to: Sun Sway Swimwear Returns, 2835 Southwest 78th Street, Oklahoma City, US 73159
Return shipping costs are the customer’s responsibility unless the item is faulty. International customers are responsible for return shipping and any customs fees.
4.4 Refunds and Exchanges
Refunds are processed within 3-5 business days after we receive your return, issued to your original payment method. For exchanges, we’ll ship your new item once we receive your return. Price differences will be adjusted accordingly.
5. User Responsibilities
5.1 Account Security
If you create an account, you are responsible for maintaining the confidentiality of your account information and password, and for restricting access to your computer.
5.2 Prohibited Activities
You agree not to:
- Use our website for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper working of the website
- Use any automated means to access the website without our permission
6. Limitation of Liability
Sun Sway Swimwear shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products. Our total liability for any claim related to these terms or your orders shall not exceed the amount you paid for the products in question.
We are not responsible for delays or non-performance resulting from circumstances beyond our reasonable control, including natural disasters, pandemics, or supply chain disruptions.
7. Privacy Policy
Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.
8. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Oklahoma, USA. Any disputes shall be resolved in the courts located in Oklahoma City.
10. Contact Information
For questions about these Terms and Conditions, please contact us at:
Sun Sway Swimwear2835 Southwest 78th Street
Oklahoma City, US 73159
Email: [email protected]
