Welcome to our FAQ page! We’ve compiled answers to the most common questions about our beach-ready collections, effortless delivery, and carefree returns. Whether you’re shopping for a tropical getaway or upgrading your poolside wardrobe, we’re here to help you make waves with confidence.

About Our Products

What styles of swimwear do you offer?
Our collections feature fashion-forward designs that blend style with support, including:
  • Bikini sets, tops, and bottoms in trendy cuts (halter, high-neck, crossback)
  • Flattering one-piece swimsuits with technical details
  • Versatile tankinis and swimdresses for effortless coverage
  • Stylish cover-ups and beach-ready dresses
  • Comfortable boardshorts and briefs
All our pieces are designed with premium fabrics that move with you.
How do I choose the right size?
We provide detailed size guides for each collection to help you find your perfect fit. For first-time shoppers, we recommend:
  • Measuring yourself according to our guide
  • Checking the “Complete the Look” styling suggestions for fit tips
  • Considering your preferred coverage level (our high-neck styles offer more support)
If you’re between sizes or unsure, our customer care team at [email protected] is happy to advise!
Are your swimsuits lined?
Yes! All our swimwear features premium lining for comfort and opacity. Our seamless designs ensure no visible panty lines, while our structured pieces include built-in support where you need it most.

Shipping & Delivery

Where do you ship?
We ship globally to beach lovers everywhere, excluding select regions in Asia and some remote areas. Our Oklahoma-based team hand-packs every order with care before it begins its journey to you.
What are my shipping options?
We offer two convenient ways to receive your Sun Sway favorites:
Express Shipping ($12.95):
– Processed in 1-2 business days
– Delivered via DHL/FedEx in 10-15 days after dispatch
– Includes tracking
Free Standard Shipping (orders over $50):
– Processed in 1-2 business days
– Delivered via EMS in 15-25 days after dispatch
– Includes tracking
Pro Tip: During peak season (May-August), order at least 3 weeks before your vacation to account for potential carrier delays.
How can I track my order?
All orders include tracking information sent to your email once your swimwear is dispatched. You can follow your package’s journey from our sunny Oklahoma studio right to your beach bag!

Returns & Exchanges

What’s your return policy?
We offer stress-free returns within 15 days of delivery. To initiate a return:
  1. Email our customer care team at [email protected] within 15 days
  2. Include your order number and reason for return
  3. We’ll provide return instructions
Items must be unworn, with tags attached, and in original condition.
Do you offer exchanges?
Currently, we process returns rather than direct exchanges. For a different size or color, we recommend placing a new order after initiating your return. This ensures you get your preferred item as quickly as possible!

Payments & Account

What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure, hassle-free checkout.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect your payment details. We never store full credit card information on our servers.
Can I create an account?
While we don’t currently offer account creation, you can check out as a guest. All order information will be emailed to you, and you can track your shipment using the provided tracking number.

Contact & Support

How can I contact customer service?
Our Oklahoma-based team is happy to help! Email us at [email protected] for any questions about:
  • Product details or fit advice
  • Order status updates
  • Return assistance
  • Special requests
We typically respond within 1-2 business days.
Where is Sun Sway Swimwear located?
Our studio is located at:
2835 Southwest 78th Street, Oklahoma City, US 73159

While we don’t offer in-person shopping, we welcome your emails and love seeing how you style our pieces on Instagram!
Ready to make waves? Dive into our collections of bikini tops, high-neck swimdresses, and coordinating cover-ups today at sunswayswimwear.com. Wherever the sun takes you, we’ll get you there in style!